Sector 7 LLC - Detroit MSP

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Sector 7 LLC - Detroit's Managed Service Provider

DETROIT'S
MANAGED
SERVICE
PROVIDER

We are currently looking for the following types of candidates

APPOINTMENT SETTER          SALES          TIER 1 TECHNICIAN

TIER 2 TECHNICIAN          TECHNICIAN SUPERVISOR          ADMINISTRATIVE ASSISTANT

OUR OFFICE CULTURE

Sector 7 is a team of hard-working individuals with a passion for producing quality results. As a small business, all members of our staff directly contribute to the company’s success. Our main office is headquartered in Wixom, but our company operates across all of Southeast Michigan and can support businesses located within the region. We have a dog-friendly, casual office environment.

As an employee of Sector 7, you must work well on a team, openly communicate and a have a friendly, positive attitude. Our daily operations move quickly; employees need to adapt well to changes and be prepared to hustle. Through creative thinking and unity toward our goals, we strive for success in and out of the workplace.

To be considered, candidates must:

  • Speak English
  • Have a reliable transportation or vehicle
  • Clear a background check
  • Possess the ability to Google search (GTS)

APPOINTMENT SETTER

Sector 7 is looking for a motivated Appointment Setter to join our fast-paced office environment. This position acts as the primary support personnel for our outside sales staff, and the initial contact for potential clients. This is an entry-level sales position, with room to grow in the company.

Our ideal candidate possesses:

  • Excellent positive written and verbal communication skills
  • A determined and resilient attitude
  • An engaging and persuasive personality
  • Creative thinking, responding to customer needs
  • Good time-management skills
  • The ability to focus on tasks

  • Use of Windows, Microsoft Office, and ticketing software
  • Understanding customer needs/wants
  • Lead generation through phone calls/e-mail
  • Scheduling of outside sales personnel

  • High School Diploma
  • At least 6 months of prior customer service/sales experience

**Technology knowledge is a plus, but not necessary.

Outside Sales/Business Development

Sector 7 is looking to add a well-rounded outside sales professional to our sales team. The role of outside sales and business developer combines technical knowledge with sales skills to provide potential customers with advice and support on the products and services we offer. This position is supported by a performance/merit pay compensation plan.

Our ideal candidate possesses:

  • Excellent positive written and verbal communication skills
  • A determined and resilient attitude
  • The desire for an autonomous working environment
  • An engaging and persuasive personality
  • Creative thinking, responding to customer needs
  • Good time-management skills
  • The ability to be flexible
  • A results-oriented mindset

  • Management of your accounts, acting as the primary contact for clients
  • Resolve problems and handle complaints in a timely manner
  • Search for new clients who might benefit from company products or services
  • Execute the overall sales strategy to maximize market penetration
  • Make multiple quality sales calls to pre-qualified customers per week, resulting in on-site sales meetings
  • Negotiate contract terms and conditions to meet both client and company needs
  • Meeting regular sales targets and coordinating projects with Sector 7 team
  • Stay up-to-date with new features, products, and services
  • Suggest innovative ideas to increase sales and improve customer experience

Requirements

  • At least 1 year work experience as a sales account executive
  • High School Diploma

*Degree in Business Administration, Marketing, Computer Science or relevant field is a plus but not required

Tier 1 Basic IT Tecnician

Sector 7 is looking for a qualified IT Technician that will install and maintain hardware and software for businesses. We’re looking for someone with basic knowledge of computer software and hardware as well as a variety of internet applications, networks and operating systems.

Our ideal candidate possesses:

  • Great attention to detail
  • Amazing problem solving skills
  • Excellent written and verbal communication skills
  • Outstanding organizational and time-management skills
  • Sympathy and understanding

Daily Responsibilities could include but are not limited to:

  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Perform troubleshooting on computer hardware to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Assist with development and maintenance of local networks
  • Ensure security and privacy of networks and computer systems
  • Utilizes ticket system and documentation tools
  • Teamwork makes the Dream work – utilizes available resources

  • Minimum of 6 months of IT experience
  • Prior customer service experience

Must have valid driver’s license and reliable transportation to drive up to 30% of the time covering Michigan locations as needed.

*Degree in Computer Science or Certifications will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Tier 2 General & Network Support Technician

Sector 7 is looking for a qualified IT Technician that will install and maintain hardware and software for businesses. We’re looking for someone with intermediate knowledge of computer software and hardware as well as a variety of internet applications, networks and operating systems.

Our ideal candidate possesses:

  • Great attention to detail
  • Amazing problem solving skills
  • Excellent written and verbal communication skills
  • Outstanding organizational and time-management skills
  • The ability to prioritize tasks across multiple platforms

  • Utilization of network topography & OSI Model
  • Understanding of SMTP & Email Systems
  • Virtualization Technologies (Particularly VMWARE / Hyper-V)
  • Use of Microsoft Windows Server (2008/12/16)
  • Use of Microsoft Office (2013/2016)
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule

  • Minimum of 3 years of IT experience
  • Prior customer service experience

Must have valid driver’s license and reliable transportation to drive up to 30% of the time covering Michigan locations as needed.

*Degree in Computer Science or Certifications will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Technical Project Coordinator

Sector 7 is looking for a network guru that also has team management experience. We often work offsite from our client’s premises but occasionally have to travel onsite within the Detroit area.

Our ideal candidate possesses:

  • Great attention to detail
  • Excellent written and verbal communication skills
  • Outstanding organizational and time-management skills
  • The ability to prioritize tasks across multiple platforms
  • An agile frame of mind – we work in fast paced environment
  • Proactive workstyle
  • An impeccable sense of urgency
  • Overall adaptability

  • Utilization of network topography & OSI Model
  • Understanding of SMTP & Email Systems
  • Virtualization Technologies (Particularly VMWARE / Hyper-V)
  • Use of Microsoft Windows Server (2008/12/16)
  • Use of Microsoft Office (2013/2016)
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Manage current and future projects across all departments (Project Manager)
  • Apply knowledge of products and services Sector 7 offers to quotes for the sales team (Sales Engineer)
  • Identify computer or network equipment shortages and place orders

Preferred Certifications

  • Minimum of 5 years of IT experience
  • Prior customer service experience
  • Prior team management experience

Must have valid driver’s license and reliable transportation to drive up to 30% of the time covering Michigan locations as needed.

*Degree in Computer Science or Certifications will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional)

Sector 7 LLC      ●      Main: 248-687-6809     

 

24/7 Tech Emergencies: 248-687-6813

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